1. About these Terms
These Terms and Conditions apply to the booking and purchase of online artificial intelligence training courses provided under the iTrain AI brand.
iTrain AI is a trading name and part of iTrain Legal Limited, a company registered in England and Wales (company number 11042887), with its registered office at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF (“we”, “us” or “iTrain”). By booking or purchasing a course through our website and/or the Bookwhen booking platform, you confirm that you are over 18 years old, are buying in the course of a business or profession and agree to be bound by these Terms.
2. Role of Bookwhen
We use Bookwhen Limited as our third-party booking platform.
Bookwhen is not the provider of the training.
All courses are designed, delivered and supported by iTrain Legal Limited.
3. Course Information
We take reasonable care to ensure that course descriptions, prices and availability shown on our website and on the booking platform are accurate at the time they are published, but reserve the right to correct any errors. If, as a result of correction, the date of a course changes, we will act reasonably in agreeing an alternative date or a refund with you. Full details of each course including content, format, duration, access period and any prerequisites are set out on the relevant course booking page.
4. Booking and Payment
4.1. All bookings for iTrain AI online courses must be made online via the Bookwhen platform.
4.2. Full payment is required at the time of booking unless otherwise stated on the course booking page.
4.3. A booking confirmation will be sent by email once payment has been successfully processed.
5. Access to Online Courses
5.1. Access to online course materials will be provided either immediately following booking or on the stated course start date, as set out in the course description.
5.2. Course access is granted to the individual named on the booking and must not be shared, transferred or resold.
6. Cancellations, Transfers and Refunds
6.1. Course places are limited and are reserved at the time of booking.
6.2. All cancellations and transfer requests must be made via the booking platform. A link to manage your booking will be included in your booking confirmation.
6.3. Cancellations made 14 days or more before the scheduled course date will be eligible for a full refund.
6.4. Cancellations made less than 14 days before the scheduled course date are not eligible for a refund.
6.5. You are responsible for attending the course at the scheduled start time. Failure to attend, late attendance, or inability to access the course due to your own circumstances (including technical issues on your side) will not be treated as a cancellation and will not be eligible for a refund.
6.6. Subject to availability, bookings may be transferred to an alternative course date or course subject provided that at least 48 hours’ notice is given. Transfers must be requested via the booking platform and are not guaranteed.
6.7. If you experience any difficulty cancelling or transferring your booking via the booking platform, please contact us and we will assist where possible.
6.8. Where we need to cancel or reschedule a course, you will be offered the option of either:
6.8.1. a full refund; or
6.8.2. transferring your booking to an alternative available course date.
7. Intellectual Property
All course materials, content, videos and resources remain the intellectual property of iTrain or its licensors.
Course materials are provided for the use of the individual named in the booking form only and must not be copied, shared, distributed, recorded or reproduced in any form without our prior written consent.
8. Liability
8.1. Our online courses are provided for general information and training purposes only.
8.2. While we take reasonable care in the preparation and delivery of course content, we do not guarantee that the content will always be accurate, complete or fully up to date. This is particularly relevant in areas relating to artificial intelligence, which may evolve rapidly. You are responsible for establishing the appropriateness of relying upon course content in the context of your business.
8.3. To the fullest extent permitted by law, iTrain limits its liability for any loss or damage arising directly or indirectly from participation in, or use of, an iTrain online course by you to an amount equal to the amount that you paid for that course.
8.4. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
9. Changes to Courses
We reserve the right to make reasonable changes to course content, delivery method or access arrangements where necessary, including to reflect developments in technology, law or best practice.
10. Data Protection
We process personal data in accordance with UK data protection legislation and our Privacy Policy, which is available on our website.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms or your course booking, please contact us at contact@itrainai.co.uk.